I went to this store to make the bracelet that I bought for Christmas a mmon husband. I asked that my husband be serious about my life. When I went home he had made a mistake in engraving, he scored husband with an e that gives Marie or husband place. He mentions me I must have been discreet. He added that he could not make the correction since the bracelet was low-end that if he would have been in gold he could have done something. I found this insulting and even though he reduced taxes, he did not have to talk to me and insult the gift I made to my husband. Very disappointed I will not go back.