Amazing service! They really know how to take care of their costumers. They have flexible and affordable prices.

I was very satisfied with my rental. Great prices too. Thank you Auto Rental Canada

Quick and easy, affordable and understanding, I left the deposit Cash and was able to get most of it back cash instead of the whole thing in transfer, the car had no problem and was driving fine

Positives:
+ I was able to book a car online last minute right before a busy weekend (discount was telling me no car available on the island, etc)
+ reservation was confirmed in a prompt manner
+ staff was friendly
+ I was able to downscale the car last minute

Negatives:
– the reservation confirmation was done via texts and felt sketchy
– the car I was finally given was very old (over 140k km),
– the tank was 1/4 filled, so first thing I had to do after getting off the rental place was to gas up. What’s next, do I need to change the oil? Can’t they rent cars that are ready to drive?
– the car was loud and then engine felt like it was about to give up on each acceleration
– there was a bad smell that did not leave after a few hours driving with open windows.
– the front passenger seat had a cigarette-burnt hole right in the middle
– one cup holder would not close,
— the handbrake was just a prop and would not brake at all!
– the regular brake felt weak compared to usual cars, and did not feel safe
– on the way back from my trip someone came to me at a stop and handed me one of the wheel covers that had fallen down!
– I booked that car during a weekend with terrible weather and so much rain everybody on the highway was driving at 40kmh with emergency lights. The emergency lights button was hard to press due to being stuck in dust, and I had a trouble turning them off
– no cruse control, no wiper on the back window. As if the car was stripped for a rally! xD

Overall:
I was able to rent a cheap car on a busy weekend, the car was able to get me where I needed to go, and protected me from the elements along the way, so it accomplished the bare minimum. And that’s it. More or less everything else was a cheap fail. Overall I can’t complain to the company but I will avoid going back there again.

My husband and I have been renting from autocar rental for almost a year and we do so every 2 weeks .
We have have developed a relationship with the main employee named Carlo .
He is incredible, fast , helpful and is always on our side IF anything went wrong .
He will clean the cars if he is not satisfied with them and he is very easy going as we have extended the car many times without advising in advance and he always accommodated us.
The cars have been clean and work great .
We love this place And CARLO and we will continue to rent here for as long as it is open .
He is the true definition of what customer service should look like .

Michelle & Dave