Great store, knowledgeable staff. Professional friendly service, no pressure
Nice products, competitive pricing. Comfortable atmosphere, organized and clean.
Overall fine experience.

I made my first to this location since they moved. I found the customer service is superb! One of the staff made friendly eye contact as soon as I entered the store. He provided answers and insight into the product I was planning to purchase. The store was very clean and I would highly recommend it!

The salesperson was actually knowledgeable about the products. It’s so refreshing after shopping at places like Best Buy where you’re lucky if the salesperson has done anything more than read the spec sheet.

The staff here know their technology and are very friendly. If you have questions and want the best recommendation before spending a lot of money then go here. Best buy blue shirts are a bunch of scrubs that don’t know the difference between an OLED and regular LCD panel and will want to sell you a 200 dollar hdmi cable casually sitting on a hook attached to a sh*t stained metal shelf.

Saturday night we had an accident involving our son, a toy and a smashed TV screen. We took the TV in for repair at the store in which we purchased from (best buy). Because the cause of the repair fell outside our warranty they refused to do the repair leaving us with an almost brand new (3 month old) TV that was garbage. Driving home I saw the sign for 2001 Audio Video. I had never been in so I stopped hoping they did TV repairs. Even though they couldn’t help with the repair, the staff were super sympathetic and knowledgeable. We ended up working with Alex who did everything he could to get us a comparable TV without spending alot since we were already out 1 new TV. For an amazing price we got better brand TV (old one was Philips, new one is Samsung), amazing customer service and got to support a small box store which is so important right now. They even offered to take the broken TV to dispose of for us which Best Buy wouldn’t even do.
Definitely will be continuing to bring our business here.