never have I received such rude service from someone who’s suppose to be “renting” units out. Maybe if someone more pleasant was working the front desk it would be easier to live here. Louisa who said she’s the “manager” needs some manners and has to learn to speak intelligently with potential clientele. She was extremely rude. This is unfortunate for people wanting to live here.

Stayed for a year in bachelor unit. Very nice location in downtown. Management is fine. Well equipped with gym, laminate floor (or carpet if you want) and play room downstairs. Dishwasher was a life saver. Stopped providing internet in the middle of my stay (with announcement like 4 months ahead though). Manager could be a little harsh on bad behaviours like dumping large trash through the chute, but I think that’s good for those who are respecting the rules. The construction was annoying even if it is previously announced. Thankfully it didn’t last too long (but was long). They should really take a break during the weekend. Rent is NOT too high compare to the famous student apartment (which is also better equipped though)

The management is supposed to be professional but they are not. They are rude and unresponsive. Washing machines are old and worn-out.

This is a great building! It’s well managed, well kept, the staff are friendly and accommodating. They have made me feel very welcome. The apartments are tiny (and no storage), but the building has lots of amenities to keep you occupied. Recommend!

Coming from Toronto I was dreading the process of finding and applying for an apartment in Ottawa. I had heard of this building through a friend and contacted management through the website to arrange a viewing. Within 24 hours I got a call back and was able to arrange a visit at my convenience. Louisa was very friendly and accommodating to my needs and helped make the process smooth and painless. Definitely worth checking out for any young professional or student.