I have been coming here since they opened 4 years ago(?) I have met most of the staff over time and they have always greeted me upon arrival. I personally find them friendly, helpful and willing to offer ideas or suggestions to help with what I am looking for. Working in retail would be tough for them as they deal with so many different clienteles,sometimes I hear fussy customers in the change rooms and I would shake my head listening to them… I give these girls all the strength to please these people! I have found Aritza as my happy place not just to shop but to browse and relax my mind. I enjoy looking at all the styles and even just to say hi to the staff! I find myself popping in at least a few times a week just to take a peek at what new items may have arrived! Overall I love shopping at Aritza and love all the staff❤️

Luni = Goddess
She’s so personable, so sweet, so legit – she’s a little dream retail cutie

I shop at Aritzia a lot, but I recently had my worst shopping experience with a girl who claim herself as the “store manager”. She was so unprofessional, so rude and inpatient, she keep interrupting me when I was trying to communicate. She forced me to picked up the order that I want to return, then the item become final sale, she probably thinks that I don’t know the return policy, so I call Aritzia and fixed it, but she did wasted my time. I’d like to make a suggestion to all the customers who had bad experience in the store to go above their head to fix the problem, it’s totally waste of time to communicate with the “store manager”.

Haley was great! Super friendly

Have had such poor customer service experiences at this store on multiple occasions while shopping with my wife. Staff were rude and generally unhelpful on more than one visit.