This clinic has consistently poor service and a high turnover of vets. My dog never sees the same vet twice. Today I waited an hour after my appointment time for yearly vaccinations, before leaving without service. Staff was inattentive and my dog was upset and nervous for an hour. I have been a client for 10 years but I will not be back! There are many other excellent vets in the area, I plan to find one.

So happy they were able to help my dog Boujie. He has fully recovered in only three days.
Thank you so much!!

I have been with Beatties for 20 years! Well as of today, we will no longer bring our pets there.
Two weeks ago we were there with our boxer who was limping on his back leg and yelping in pain with movement of getting up. The girl who took our information of what was happening with our dog was very rude to my husband. We had to wait 45 minutes to see the vet. I have no complaint with the vet Dr Lima. She is a kind compassionate person.
As of today this was the last straw. My 2 year old boxer had a seizure this morning. I called to see if we could bring him over. The girl on the phone was very rude. She said they had no time for our dog. We would have to go to the emergency clinic that didn’t open till 6:00pm. I was asking her if she had any other days with an opening. She continued to talk over me, and would not let be book an appointment. I also asked her about making an appointment for both my dogs for their vaccinations. She said we have no appointments and hung up on me. What kind of business is this! ‘ THE WORST ‘
I will certainly not recommend your services to anyone looking for a vet!
As I can see from the previous reviews I bet you will not reply to my review.

Took care of my cat Kitty from beginning to end. Very compassionate and empathetic staff. The afterlife service ws just as terrific. I’m still mourning the loss of my baby but if I were to have another one…I’d DEFINITELY take her to Beattie again. My family and I REALLY appreciate their service. Kitty was just not another cat, we were made to feel she was their pet too. Thank you everyone and blessings to you all!🙏🏽😘

I’m not sure what has happened over the past couple of years but I must say I am truly shocked by the treatment I received over the phone. I called this morning with respect to my dogs emergency as she was bleeding all over my home, I have never experienced this type of emergency before. I expressed this to the receptionist on the phone that this was an emergency my dog was bleeding and she told me today on the phone this morning that there was nothing that they could do and to look elsewhere perhaps in the Hamilton surrounding areas

She then even offered me a appointment on Friday it is Monday, my dog might be dead by Friday ? It is quite visible that Beattie animal hospital has truly let their customer service and professionalism go down the drain it is a sad day to say that I will be moving my file from this location and any affiliates as such.

I have expressed this to over my 5000 followers on social media. Spend your time and money elsewhere !