I had an amazing experience at this particular store. I was helped by Nick, he was both extremely knowledgeable and very helpful. He thoroughly answered all my questions and was always happy to do so. Great customer service, I could not ask for a better experience! Thanks so much Nick

I had an amazing experience at this store today. I was not sure what to expect when going in because I wanted a fridge that I had noticed went out of stock a few days earlier. This fridge was the ‘be all end all’ for fridges in my particular situation, it had gone on sale but I had no idea how I could find one to purchase. Braydon was a model example of how to treat a customer! He was professional, considerate of safety and beyond helpful. He was able to look up my fridge, book a date for delivery to my house and have me walking out in the best mood all within 20 minutes. I felt like he took great care to make sure I was happy and created a loyal customer to Best Buy while doing so. I don’t think I could have had a better experience (I actually think it was one of my best interactions this year) and I really hold Braydon responsible for that. Thank you so much!

Lately; products advertised in flyer were NOT available at ANY stores OR online. No explanation from staff

This store needs to.learn about customer service. I need a new cell phone. I was there at 10 when the store opened. After standing there for over 20 minutes with no help I asked for help. I was told help was on its way. Another 20 minutes later a guy walked over and helps a woman that just came over and continued to ignore me. I hot mad and walked out. Best buy just lost a $2000 purchase. I spend a lot at best buy and after today ill probably never be back

I had a GREAT experience ordering online and doing a curbside pickup! I had two orders to pick up and it went so smoothly and quickly. We picked up two small chest freezers and since our order was large, we received a friendly text asking if we could drive up to the front of the store for easier loading which was great. A very nice associate brought our items out promptly and checked that my ID matched the order. We were there on November 22nd around 1:30pm. AWESOME customer service and a big thank you to the associate who helped us! We are so happy that Best Buy is offering curbside pickup so we can physically distance, and that your store is doing it so well! Great job to you all :).