I’ll preface by saying that i usually like BP. The service here was very good, freindly staff but the food was not great.

Nice time … good beer …. good food..excellent service

After waiting an hour for my delivery, (I was staying at the Comfort Inn right next door, same parking lot), I called. Waited on hold 10 minutes, girl came back on the phone, said they misplaced my order, then said “Bye”…???…??? Thankfully I called, they didnt misplace charging my Credit Card though. Typical BP service…sigh…edit: order finally showed up, no cutlery and they got the drink order wrong…really shouldnt be this hard to order food from you guys…

PLEASE DON’T CELEBRATE YOUR BIRTHDAY HERE!
We made a reservation 1 week in advance for my birthday at 7:30pm for a group of people. The beginning was great, staff was kind, we made our orders around 7:50pm. That’s were things went wrong very fast.

1)The drinks/beer took more than 45 minutes to arrive. We were patient, but pouring beer should never take this long.
2) Appetizers were brought cold, 1 hour late (nachos had cold cheese on top and the calamari tasted awful).
3)the main dishes were brought out very late around around 9:15. Only after we asked where our food was. We were patient again because we thought they wanted to serve the big group at the same time, but NOOOO they brought the food at 10 minutes intervals with much confusion to our table. So everyone started eating at random intervals
4) Nobody ever checked in to see if we needed to refill our water.
5)They mixed up 2 of the orders by bringing the wrong dish and the ribs had the wrong sauce.

I am very disappointed in Boston Pizza. I tried to enjoy the experience but the service quality of the restaurant made it impossible.

Food was tasty, consistent. Service was fine, though they were really busy, which leads me to. . .

I share my concerns for others who like us we’re driving through on the TCH . . . It was PACKED for pandemic times. This isn’t necessarily a “Boston Pizza” mandated issue as much as it is a Quebec Public health issue, I acknowledge that, but as far as I could tell, BP might have removed 6 tables from the whole place and it was exceptionally busy for 10pm.