Impeccable service, unparalleled knowledge.

The lady who received us was afraid of covid19. We were not well received and the lady was not very nice. You couldn’t even touch the floors, or tile to feel the texture without putting on gloves which is impossible.

I do not recommend this store at all. Bad advice at the level of our needs and the quality of their products is rather poor especially for wood floors.

Saturday – 2:00 p.m.
I really feel like I’m bothering the salesperson to get the information out of. No advice, no questions to ask us our needs. At most, he scanned the showroom to say “here is what is available”. In short, customer service from m … and this is the 3rd time I have had the same impression. Last time I set foot there.

Most unpleasant experience. When I walked in, there was a salesperson talking to a customer and a saleswoman sitting at her desk. She never got up from her chair and after several minutes I had to go see her for help. I had the impression of disturbing her. No smile, she answered my questions expeditiously and almost sighed when I asked her for a price that forced her to go get her inventory book because no price is indicated. Total discomfort and just want to leave the place.