Terrible receptionist. Extremely rude lady.
I called for a rent and she acted like she’s God, I need her more than she wanted to talk with me.
Terrible attitude. No professional.
Brigil definitely must replace her, if not, you will loose many many many customers.

*I’m posting my review to Brigil as a landlord as I live in one of their rental buildings. I cannot review them based on home-ownership or construction.

My fiancee and I moved in to 460 due to our condo project being cancelled. It was a “quick fix” solution that ended up being very enjoyable! We’ve had nothing but great things to say about Brigil 460.

Positives: The “hotel style” model is amazing! At first the price might surprise you but you need to consider that everything is included (rent, utilities, tv, internet, gym membership, etc) you’ll be shocked how good of a deal this place is one you compare all costs of living elswhere. The support and maintenance team here are so quick to deal with any issues that arise and never ask questions, they just fix it! Applicances and finishes are high quality. The common room has a beautiful pool table, dart board, puzzles/books, theatre and feels very luxiorious and inviting. Underground heated parking and a tropical feeling indoor pool during -30 winters… need I say more Ottawa?

Could be better: Our 1bd 1bath has very limited storage for a couple with a decent amount of clothing. Also not much space for garbage/recycling. The lifestyle ammenities that we fell in love with (and justified the rent price with) have been closed or limited due to COVID – not Brigil’s fault but perhaps a partial refund would be fair. A few heavier weights in the gym would make it more appealing. The rooftop terrace could use some love.

Overall we’ve felt very proud to live here and would reccomend it to those interested.

décevante expérience,
rentals : very poor customer service.Terrible attitude. No professionalism and lot of lies.

I wanted to sign a 1 year lease with them for an apartment with an ongoing promotion. The sales rep offered me the terms, I agreed, sent all the paper work including my social, paystubs and filled the rental application. The management later reneged on the terms. A colossal waste of time. Very unprofessional.

My wife and I wanted to rent an apartment at 121 Parkdale Avenue. I am glad it did not work out because I was not happy with the experience at all. After a rigorous screening and a lot of paper work, reaching out to our managers to ask questions. Brigil got back to us that we were rejected. So we asked for a refund of our $100 dollar deposit. They said they were going to refund it. Moving on, what does a normal person do when he has a set deadline to move? We looked at a different apartment and found one that we like. We payed the first month rent and signed the lease. A week later Brigil gets back to us. Suddenly saying, you have been accepted. We told them it was too late, we already found an apartment. We never got back our $100 deposit. I tried reaching out letting them know that it is unfair since they are the one that rejected us. They said you cancelled when it was their fault for rejecting me. Now, they stopped replying to me. It’s not about the money or the $100, congrats to them on it. It’s about being honest, professional and about the attitude.