In a covid context, we expect anything, so I call to find out how they work in terms of repairs. I was told over the phone that the repair would take a few days to complete. I have no problem with that. I go there and I am informed that the repair will take 2 months and that it would be better to go elsewhere. A big lack of professionalism in my opinion. If I had been informed that it is not possible to do the repair over the phone, I would not have bothered, but I took the trouble to call ahead to find out to make sure the repairs are available .

So, I don’t recommend going to them if you need a repair because it’s going to take two months and they’re misinforming their customers.

This week, I had the opportunity to visit the Tremblay shoemaker. It was a great discovery not only for the quality of the products, but above all for their generosity of heart and of their time. The service is personalized and they make sure the customer leaves with the right shoes and a smile. They even took the time to take steps outside their business for me.

Thank you very much for everything and look forward to seeing you again very soon.

Super service

Excellent service!

Great, affordable service. Able to work on Dr. Martens, which a lot of cobblers won’t do.