I had multiple different services done by each of the girls there and I have to say I’m impressed. The level of detail and professionalism is outstanding! I feel I also have to mentioned how clean everything is as well. Everyone is so friendly and they really make you feel amazing the moment you walk in. I won’t go anywhere else.

I would like to start off by saying the women that run this business are amazing. When you first walk in and walk to the waiting room, you can immediately see how clean and up kept the studio is. I’ve been to a couple different lash studios through the years but there is nothing like the quality and service you receive here! My lashes last me weeks before I noticeably need a fill. I know the best glue, technique, lash length will be used to ensure I leave happy! I would highly recommend!!!

This place is THE BEST!!!! I leave #Glam Studio feeling like a goddess every time. The studio is clean and beautiful, and just has this super classy, luxurious feeling when you walk in. I literally cannot say enough good things about management; they’re hands on, caring and truly empowering. I’m on my feet all day everyday between working in health care to raising a baby, and my #Glam Studio visits always recenter me and help revive myself. I really love this place and I recommend everyone treats themselves to an appointment with these lovely ladies 💕

I had a groupon here for a lash set and fill. When I came in the first time, the technician was very nice and did exactly what I asked her to do. Unfortunately, my eyes did not react well to the glue and I lost most of my lashes within a week. Upon returning for my fill, I explained the situation and the girls were very understanding. Without me having to ask, they offered a full set to me for no additional cost despite the fact that I was booked/had paid for a fill. I have not experienced such excellent customer service in a very long time. The studio is also brand new and very well appointed. 100% would recommend to anyone.

This review is difficult for me to write, because I don’t like reviewing negatively, especially after the situation has been addressed.

Firstly, Megan was an amazing lash tech and my first set lasted three weeks without even losing 50%. The lashes were so fluffy and voluminous and they defined my eyes so beautifully. She had a wonderful attitude and it was lovely to spend time on her table.

Secondly, the studio itself is gorgeous. It has a gorgeous waiting room. It is spacious and laid out well enough for multiple people to get their lashes done at once. The music was always great and the temperature was comfortable.

My sister visited Megan for her first set and Anisa for her fill. They were both great, but definitely different styles of lashes. Megan’s were more wispy and fluffy, and Anisa’s were more voluminous and dramatic. She was happy with both.

I am very frustrated because I genuinely thought that I found a permanent lash studio, but I had two bad experiences back to back that has altered this opinion. In a time where customer service and a positive attitude is crucial, I felt like I received a lot of attitude from both Anisa and her sister on two separate occasions. There was a lot of miscommunication and an unprofessional attitude relayed from both of them. The first time it happened, I gave the business the benefit of the doubt, as everyone has bad days. The second time it happened, I thought it was extremely unacceptable, as I am spending my time and money choosing to support this business. I was working both days when they tried to call me to communicate an issue about my appointment, and they called me a total of seven times over two days. I understand that they were just trying to contact me so that I didn’t show up without an appointment, but when they were leaving voicemails and texting my personal line, the language used was quite forceful and unprofessional. Again, I want to establish that they were simply trying to avoid an issue, but the way that this was handled was not as respectful as I think it should have been.

When I brought this issue up to Anisa, she was responsive and apologetic, and reassured me that there was no intent of negative energy or attitude. I appreciate her trying to diffuse the situation, but it was completely unavoidable and the fact that it happened two times from two different people shows me that this was not just a mistake.

Both my sister and I, and two of our friends who had previously visited the studio, were planning on going back until these issues happened and will not be returning. We will choose to go somewhere where we are respected as guests.