This receptionist needs to change. You are dealing with people’s mental health, she’s a leading effect in a negative customer experience.

I’m not mad, just disappointed.

Scratch that. I’m both mad and disappointed.

I have seen 2 neurologist in Regina for 12 years for severe migraines. My previous neurologist yelled a me numerous times even in front of my young children who I had to bring with me. The positiveness that came out of the situation is when he passed me on to Dr Pillay because he didn’t do migraine injections and they worked in the same office at the time.

Dr Pillay has changed my life since I began seeing him. Prior to seeing him I suffered from severe migraines that were debilitating to a young mother with 3 young children. Dr Pillay really cares about you the patient as he looks at all aspects of your health because everything affects everything. He has not only stabilized my migraines but assisted in me being seen by a thyroid specialist when my own GP wouldn’t even though for over 3 years I had constant change.

Dr Pillay also has the best bedside manners, he genuinely cares. Actually all South Africans have one of the best manners and I have seen quite a few. So hold on to them if you get one as they are different from the rest.

Not surprised to see other bad reviews over the receptionist. Absolutely RUDE over the telephone, and not professional at all.
I’ve had better telephone conversations with a telemarketer.

My experience here started off with my MRI never being scheduled. After
over two months of waiting to get in for my MRI I called the hospital to see if they ever got the referral for it and nope. Was never sent over.
So I finally got the MRI, great!
And now I’m waiting, and waiting and waiting again to hear back from his office so we can go over the results. So I call and the incredibly rude receptionist informs me that he’s already gone over my results. And tells me that’s why I haven’t heard from him. PARDON ME?! I’ve been sitting here like a chump worrying about this scan I feel like the very least you can do is pick up the phone and tell me it all looks good.