They don’t call you back. Spoke to electrician who came out to house regarding service upgrade. Called me back in the evening saying that their supervisor/manager who deals with service upgrades said it shouldn’t be too much of an issue to do overhead upgrade but will confirm. Called electrician back 2 days later for an update but he basically told me to be patient. Never got a call back. Service upgrade completed with another company within 2 weeks. Seems like a big company with a lot of workers but communication between their electricians and management needs to improve.

Edit: Shortly after this review I got a call from management to apologize and offered me some additional services. Review updated from 1 to 3 stars.

Great job with EV charger installation. Punctual and priced true to quote.

Great company and great people! Power Pros does it all. Projects, Service, Residential and EV!

Excellent service. Quick response time. Came out for a site visit. Provided a quote. Installed a receptacle for an EV charger. All around great Company to deal with.

Very Happy with the customer service.

I started by calling around asking for quotes to put a EV charger inside my townhome. After calling around and getting some quotes, even having one company come in and do a quote on site, I chose this company.

First off, Scott, came to my house and gave me the time of day, answered all my questions, explained the whole process, and gave a very accurate price quote.

Scott walked me through the whole process, including the bc hydro rebate.

Ran into a snag after installation where the device they installed did not work 100% as intended. But Scott returned my calls right away and worked with my schedule and did creative problem solving to have it fixed right away.

Very happy with the end product. Scott and the team are great and the customer service was fantastic.