I found Quality Car Sales via the internet and did the majority of the vehicle purchase by phone. The staff were very friendly, professional and thorough. They went over the contract and what was available to be able to further protect my purchase via an extended warranty. The vehicle was clean and the entire process was much shorter due to the organization level involved. They had everything ready when I showed up and had me out the door as quickly as was possible. I would recommend Quality Car Sales for anybody looking for a used car.

Trevor Dundas

We have nothing but amazing things to say about Quality Cars! We had been looking for a 2.0L Ford Escape for what felt like an eternity… and a gorgeous 2017 popped up on Quality’s website… low km’s, not going to empty our pockets and all black! The process of making an appointment was so easy for our test drive, and when we arrived Greg was efficient and friendly. We fell in love with the vehicle and it was a no brainer for us to purchase it! We had a bit of a nail bitter on our hands, as another customer was test driving it, and our bad luck previously had us convinced we were losing it. To our surprise the customer went with another vehicle, Greg came out and told us immediately with a little jump in his step, so that was it for us… we sealed the deal! When we picked up our vehicle, Dillon was incredibly helpful for financing and provided information on our amazing warranty (that costs way less and more coverage than a Ford Dealership). He wasn’t pushing us to buy it, but educating us and that made it so much more appealing. We also had the easiest time calling Dillon back after we drove off in our new “baby”, and because of the excitement we forgot to look over the vehicle if anything needed to be touched up. We felt like were going to be a burden, but we called Dillon back to advise of our concerns and he was so warm and welcoming, telling us to come back on the Monday and everything would be sorted for us. The staff went above and beyond to assure we were pleased with our purchase and made sure our vehicle was looking practically brand new again! Thank you, thank you, thank you!! We no longer have to hold our breath when we drive and question whether or not our vehicle is going to make it 5 minutes down the road! We will recommend Quality Cars to everyone!

I am very pleased with the experience at Quality Car Sales. Dillon, the sales Manager was courteous, professional and fair. We were looking for a “university car” for our daughter. Quality had a very nice little car for her. I cannot say anything negative about the experience.

Excellent service from both Brian and Dillon! We absolutely love our 2017 Ford Escape & appreciate the upgrade to heated seats which was a huge bonus for my wife. We would recommend Quality Car Sales to everyone!

We found the sales staff at Quality Car Sales were professional, courteous and efficient. The service we received from Dillon by phone and in-person exceeded our expectations and we highly recommend Quality cars dealership. Should anyone be searching for a quality vehicle take the time to contact Dillon at Quality Cars Sales in Kitchener and know the drive to Kitchener is worth your time, effort and savings.
GP Ottawa